Services & Rates

I provide individual therapy to teenagers 17+, adults, and seniors. All sessions last approximately 45-60 minutes unless otherwise discussed in advance. Frequency of appointments is always discussed during your first session, with factors such as presenting issue(s) and availability being taken into concern. I do not conduct couples/marriage counseling sessions and am happy to provide you with appropriate referrals if needed.

It's completely normal to feel a little nervous before your first therapy session. If it helps, arrive a little bit early, help yourself to complimentary coffee, tea, or water at the drink bar, and take a seat in the waiting room. Your first session with me will include a collaborative review of your completed intake forms as well as a discussion about what you would like to get out of coming to therapy. During this time, don't hesitate to ask any questions that you may have, no matter how big or how small you may think they are.

I am always willing to speak with you prior to scheduling your initial appointment to ease any apprehension you might have about starting therapy or answer any additional questions. Reaching out is the first, courageous step toward a healthier tomorrow.

Please scroll below to read more about insurance, self-pay, and financial policies.

For more about my background and approach, click here. If you are seeking specific counseling for grief and bereavement, click here.

Insurance & Self-Pay

  • Accepted Insurance Plans: CareFirst, BlueCross BlueShield, and Cigna

    Documentation will be submitted to your insurance company at no additional cost. Most insurance plans have a deductible and/or session co-payment that is your responsibility. You will also be responsible for any fees not covered, not paid or denied by your insurance company. Please contact your insurance company to determine your benefits and authorization requirements.

    Every effort will be made to verify coverage and identify financial liability (such as deductibles, co-pays, etc.) prior to your first appointment. It is ultimately your responsibility to know your coverage and resolve any non-payment issues directly with your insurance company. Please note that benefits are an agreement between you and your insurance company.  I cannot personally guarantee any insurance coverage or reimbursement.   

    Refer to the member services phone number on your insurance card to call and ask the following questions prior to being seen for the first time:

  • Do I have mental health insurance benefits?

  • Do I have out of network benefits?

  • What is my deductible and has it been met?

  • How many therapy sessions per year does my health insurance cover?

  • What is the coverage amount per therapy session?

  • Is pre-approval required from my primary care physician?

  • Self-Pay/Out-of-Network Rate Available

    If you are not insured with the companies listed above or prefer not to use your health insurance for therapy appointments, I do offer a flat self-pay rate. In the event that you do pay out of pocket, your insurance company may provide you with reimbursement. If requested, I am happy to provide you with the appropriate receipt that you can submit to your insurance company in order to seek reimbursement. Full payment for self-pay sessions is required at the time that services are provided via check, cash, Visa, or Mastercard.

  • Cancellation and No-Show Policy

    All appointments must be cancelled within 24 hours notice. If you do not show up for an appointment and/or do not cancel within 24 hours, you will be automatically charged $75 to the credit card you are required to leave on file. If appointments are chronically missed or routinely cancelled late, you may be subject to discharge. Insurance benefits do not cover or reimburse late cancel/no-show charges.

All clients regardless of payer source are required to leave an active credit card on file prior to being seen for your initial visit.
It is also your responsibility to update the credit card as necessary.

You may view complete financial and practice policies via a downloadable link on the Forms page.
Additional information about becoming a client is also located on the FAQs page.

Jessi Collins, LCSW-C is located at:
The Beacon Center • 1298 Bay Dale Drive, Suite 211 • Arnold, MD 21012
410.541.6354 •